In August 2023 the Financial Conduct Authority (FCA) introduced new Consumer Duty legislation with a focus on ensuring fair value, providing products and services designed to meet client needs, delivering high levels of client service and improving consumer confidence and client understanding.

Over the last 4 decades we have worked tirelessly on these principles for our clients and both welcome and embrace an even greater spotlight being placed on our industry on achieving good financial outcomes for all.

Our mission is to enhance people’s lives by delivering peace of mind, enabling financial freedom and helping clients achieve their financial goals. We take great pride in leading the way in having these four key outcomes already well and truly embedded in how we look after our clients, both old and new,  and continue to work relentlessly on our client experience and outcomes.

To see the full FCA legislation please visit: https://www.fca.org.uk/firms/consumer-duty

Introduction to Consumer Duty

Ben Clapham, Director of Financial Planning at Ellis Bates

Visit our YouTube channel for more videos

FCA Consumer Duty Matrix

Why have the FCA introduced more regulations?
What is meant by client-centric outcomes?
How are we helping improve client understanding?
How do we keep clients financially on track?
What is meant by offering the right product and service range?
Critical Illness Cover
560 315 Jess Easby

Minimising the financial impact on you and your loved ones What would life be like if you were diagnosed with…

The Final Retirement Countdown
560 315 Jess Easby

Time to review your financial plans with a financial check-up? If you are aiming to retire within the next five…

Ellis Bates Sponsored Abseil
560 315 Jess Easby

Ellis Bates are proud to be holding a charity fundraising event in aid of Yorkshire Air Ambulance. Held at Ellis…

Guide To Tax Matters
560 315 Jess Easby

2019/20 Key Changes You Need To Know In this guide we set out the main tax changes that apply to…