What is Consumer Duty?
https://www.ellisbates.com/wp-content/themes/osmosis/images/empty/thumbnail.jpg 150 150 Jess Easby Jess Easby https://secure.gravatar.com/avatar/0e2a278e0eef1defdd7ee9d0ae7bb398?s=96&d=mm&r=gDirector of Financial Planning, Ben Clapham, explains the legislative backdrop to the new consumer duty regulations that were introduced by the Financial Conduct Authority (FCA) in August 2023.